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FCCPC reiterates passenger rights during flight delays and cancellations
via Punch Nigeria2 min read
The Federal Competition and Consumer Protection Commission FCCPC has reminded airlines that passengers are entitled to care, including refreshments, communication support, and in some cases, accommodation, during flight delays or cancellations. Ondaje Ijagwu, the FCCPC’s Director of Corporate Affairs, stated on Channels Tv that these provisions are part of consumer protection obligations for airlines. He explained that refreshments are due for delayed flights, and after further delays, airtime should be provided. The level of care increases with the duration and severity of the disruption, with airlines expected to reasonably support stranded travelers. Abrupt cancellations after long waiting periods may require additional support, such as transport and accommodation, especially if the airport is far from the city. Ijagwu emphasized that each case is assessed based on specific circumstances, including delay duration and airline actions. This FCCPC stance follows increasing passenger complaints about delays, rescheduling, and cancellations at Nigerian airports. Recent incidents at Nnamdi Azikiwe International Airport left passengers stranded due to rescheduled flights without transport or overnight accommodation. This situation is linked to the rising cost and scarcity of Jet A1 aviation fuel, which has significantly impacted airline operations. The Airline Operators of Nigeria had previously warned of a potential shutdown due to the surge in aviation fuel prices. The Minister
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Nollywood actor Adeniyi Johnson has issued a public warning regarding an individual impersonating him online, particularly one reportedly based in the United Kingdom. Johnson shared this information on his Instagram page, including a screenshot of a chat with the suspected impersonator. He clarified that he has no association with this person and that the phone number used by the impersonator does not belong to him. The actor urged the public to disregard any communications from this individual, stating, "I do not know this person and do not represent whatever he or she stands for." Johnson also emphasized that he currently does not work with a personal manager or assistant for business matters, advising that any messages or business proposals made in his name through such channels should be ignored. He called on fans to report the impersonator's number to help prevent damage to his reputation and to protect unsuspecting individuals from being misled.
The Federal Government of Nigeria has launched a new digital website for the Federal Character Commission FCC to enhance transparency, accountability, and inclusive governance. Senator George Akume, Secretary to the Government of the Federation, unveiled the platform in Abuja, calling it a strategic milestone for the commission and Nigeria's pursuit of equity and good governance. Akume emphasized that the FCC, as a constitutional body, is crucial for ensuring equitable representation across all segments of the federation in public institutions. He stated that the principle of federal character is a legal obligation and a moral imperative for nation-building, unity, and stability. The new website is intended to be a dynamic governance tool, offering real-time access to data, guidelines, certifications, public inquiries, and other official activities. Akume urged the commission to use technology to publish compliance data, institutional reports, and federal character indices transparently. The wife of the president, Senator Oluremi Tinubu, represented by Mrs. Laila Jibrin, described the launch as a significant step for the commission's institutional advancement and national cohesion, aligning with President Bola Tinubu's Renewed Hope Agenda. Mrs. Hulayat Omidiran, Executive Chairman of the FCC, stated that the website modernizes the commission's communication and service delivery, providing timely access to policies, recruitment processes, and official announcements. Mr. Abbas
Must ReadThe Federal Competition and Consumer Protection Commission FCCPC has launched an investigation into a viral bread review after the consumer who posted it was arrested and sued for ₦50 million by the baker. Ondaje Ijagwu, FCCPC's Director of Corporate Affairs, stated that the commission acted swiftly upon learning of the situation. The FCCPC intervened to secure the release of the consumer, Love Doshima, from custody. The commission also engaged the National Agency for Food and Drug Administration and Control NAFDAC to analyze the bread sample mentioned in Doshima's review. Ijagwu emphasized that consumers have a legal right to share their experiences and seek redress, and the FCCPC will follow the matter to its conclusion. The controversy began when Doshima posted a video claiming a loaf of bread she bought remained fresh for over two months, raising public concerns about product quality and preservatives.
Must ReadJames Faleke has obtained the All Progressives Congress Expression of Interest and Nomination forms for President Bola Tinubu ahead of the 2027 presidential election, citing growing support for the president. In Lagos, the state government refuted claims that Governor Babajide Sanwo-Olu was asked to resign due to health issues, labeling the reports as false. The National Youth Service Corps expressed sorrow over the death of corps member Abdulsamad Jamiu, who was killed during a military operation in Abuja. Additionally, businesswoman Aisha Achimugu denied reports of a $13 million recovery from her residence, stating only $50,000 and N13 million were found. Media mogul Dele Momodu criticized what he termed the “bullying” of Atiku Abubakar, recalling Peter Obi's past vice-presidential candidacy with Atiku. An unusual incident in India involved an elderly man exhuming his late sister’s skeleton to prove her death and access funds from her bank account.