🇧🇼BotswanaSouthern Africa
Old Mutual Botswana introduces new customer-centered funeral cover
via Mmegi4 min read
Old Mutual Botswana, a provider of short-term and life insurance services, has launched a new retail product called Ka Metlha Funeral Cover. This offering allows customers to cover themselves, their spouses, children, parents, or extended family, with the capacity to include up to 17 family members under a single policy. The Ka Metlha Funeral Cover provides coverage of up to P120,000 per policyholder. Reason Nyamambi, Old Mutual Botswana Managing Director, stated that the product aims to simplify processes for families and brokers, with valid claims paid within two hours. He emphasized that the claims process is designed to be straightforward, efficient, and customer-centered, acknowledging the urgent nature of funeral claims. Claims can be processed through digital submissions, and the product is accessible via digital channels such as WhatsApp and the Old Mutual website. Nyamambi highlighted that the launch signifies Old Mutual's continued growth, expanding reach, and focus on the retail market, building on its entry into the life insurance market in 2017.
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This summary was AI-generated from a story originally published by Mmegi.
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