馃嚦馃嚞NigeriaWest Africa
MTN begins airtime compensation for January 2026 service issues
via Punch Nigeria1 min read
MTN has started compensating some subscribers with airtime credits due to poor quality of service experienced in January 2026. Affected users have received notifications, with credit amounts varying, such as N20, N91, and N341. It is not yet clear if all affected subscribers have received compensation. This action follows regulatory directives for telecom operators to address network performance complaints and provide compensation when necessary. MTN previously stated its commitment to complying with these directives and investing in network upgrades. Details regarding the total number of affected subscribers and the compensation criteria are still unclear.
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This summary was AI-generated from a story originally published by Punch Nigeria.
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