🇬🇭GhanaWest Africa
Former fuel attendant exposes alleged tactics used to cheat customers
via GhanaWeb5 min read
Emmanuel Eshun, a former fuel station worker, has revealed alleged methods used by fuel pump attendants to defraud customers and management. In an interview with KayB Media, Eshun stated that after completing Senior High School in 2012, he began working at a fuel station. He claimed that most fuel dispensers at his former workplace were adjusted to show prices higher than the regulated rate, with only one dispenser left unaltered. This allowed staff to direct informed customers to the correct pump while less informed customers were sent to the altered ones. Eshun alleged that supervisors would tamper with the dispensers daily, then cover parts of the machine, particularly the unit price display, with Ghana Standard Authority stickers. He explained that manipulated machines would only show the total price and litres, making it difficult for customers to verify the actual price per litre. Eshun also claimed that he began adjusting the dispenser himself to earn additional income, sometimes making around GH¢4,000 or more in a day. He noted that heavy-duty vehicles were often the most affected, while commercial drivers, especially "trotro" operators, sometimes noticed inconsistencies and confronted attendants. The interviewer advised drivers to always check the unit price on the station's main signboard and avoid buying fuel if the unit price on the dispenser does not match or is covered.
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This summary was AI-generated from a story originally published by GhanaWeb.
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